What are cookies?
Cookies are small text files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.
Kitlocker.com is no different; we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.
Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.Please be aware that disabling cookies on your browser will reduce your ability to shop online with Kitlocker.com. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website.
This would also be a common experience of reduced functionality across many websites.
To learn about how change the cookie settings for your browser please see our 'Managing Cookies' section.
Information about our use of cookies
Just like many other websites our Site uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
The table below shows the different cookies:
| Cookie | Name | Description |
|---|---|---|
| Google Analytics | _ga | To distinguish unique users by assigning a randomly generated number as a client identifier. |
| _gat | Used to throttle request rate. | |
| _gid | To store and update a unique value for each page visited. | |
| 1P_JAR | To store and update a unique value for each page visited. | |
| Google DoubleClick | IDE | Used to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
| Hotjar | _hjClosedSurveyInvites | Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. |
| _hjDonePolls | This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. | |
| _hjMinimizedPolls | This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. | |
| _hjDoneTestersWidgets | This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. | |
| _hjMinimizedTestersWidgets | This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. | |
| _hjIncludedInSample | This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | |
| Google Maps | PREF, GAPS, SID, NID, SNID, W6D, Khcookie | These cookies are used by google Maps who provide our location capability. They contain no sensitive or personal data. |
| CloudFlare | __cfduid | To identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do- |
| personalization_id | This cookie is set due to Twitter integration and sharing capabilities for the social media. | |
| lang | This cookie is set due to Twitter integration and sharing capabilities for the social media. | |
| HubSpot | __hstc | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
| __hssc | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | |
| __hssrc | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | |
| hubspotutk | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | |
| Bing | MUID | For advertising served across the web. |
Third party cookies - additional information
Google Analytics; These cookies enable the function of Google Analytics for Kitlocker.com and its subsidiaries. Software, this software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can be seen only by the relevant teams at Kitlocker.com and Google and never shows any confidential information. The cookies we use are both 'functional' and 'analytical' cookies. We use a web analytics service called Google Analytics provided by Google Inc. Google Analytic cookies allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Hotjar; We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
How can I stop cookies from being saved on my computer?
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies:https://ico.org.uk/for-the-public/online/cookies/.
When you visit Kitlocker.com you may notice some cookies that aren't related to Kitlocker.com. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Some of the business partners that may set cookies on Kitlocker.com can be seen in the table below.
Kitlocker.com 'share' tools
If you take the opportunity to 'share' Kitlocker.com content with friends through social networks - such as Facebook, YouTube, Instagram and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
Further information about cookies
If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org. If you'd like to opt out of cookies, please go to the Network Advertising Initiative website.
How do I opt out of cookies?
You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:
Find out which internet browser you use
- On a PC: click on 'Help' at the top of your browser window and select 'About'
- On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)
Opting out of cookies in Internet Explorer
- Choose 'Tools'
- Click on 'Internet Options'
- Click the 'Privacy' tab
- Move the slider to choose your settings
- For more detailed privacy settings click on 'Advanced'
Opting out of cookies in Safari
- Choose 'Preferences' from Safari menu
- Select 'Security'
- Cookie settings are shown
- Choose your settings
Opting out of cookies in Google Chrome
- Click on the 'Tools' menu
- Select 'Options'
- Click the 'Under the Bonnet' tab
- Find the 'Privacy' section
- Click the 'Cookie settings' tab and choose your settings
Opting out of cookies in Mozilla Firefox
- Click on 'Menu', then 'Options'
- Select 'Privacy'
- Select 'Cookies'
- Choose your settings
Opting out of Flash Cookies
If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this.
Contacting us
Kitlocker.com Ltd (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).You have the right to access the information that Kitlocker.com Ltd holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.
Kitlocker.com Ltd | Unit 13 | 92 Burton Road | Sheffield | S3 8BX
Cookie policy was last updated on 24/05/2018 at 11:51